Planet Fitness Achieves Paperless Goals With DocuPeak

PairSoft • September 14, 2020

AP Automation

Case Studies

The Client:

Offering members a high-quality fitness experience, Planet Fitness franchise PF Michigan Group Michigan, provides clients a welcoming, non-intimidating workout environment called the Judgement Fee Zone®. Although locations are independently owned, they are part of nearly 2,000 locations within the Planet Fitness family.

“DocuPeak is definitely a program that has helped us become more efficient and improved our productivity, which is especially important as our company continues to grow.”
Amanda Bierkamp, PF Michigan Group

The Challenge:

Amid rapid growth, PF Michigan Group was using a cloud management system supported by a smaller company. They ran into ever-increasing challenges along with their growth, as their original system could not accommodate their volume of accounts payable transactions.

There were also issues with technical support due to the supporting software company having high turnover. Trying to resolve technical issues got PF Michigan Group to the point where their operations were being affected, and they knew they had to look for a solution that would help them achieve their goal of a paperless accounts payable department.

The Solution:

What drew them to PairSoft was its tight integration with their existing Intacct ERP. Along with its capabilities to accommodate growth, PairSoft was customized for their portal that streamlines data entry for AP invoices.“We were excited for the recognition software to assist with data entry,” says Amanda Bierkamp, an accountant with the fitness company, highlighting the benefits of Smart Document Recognition (SDR) within PairSoft.

Another key point from Amanda was working with the PairSoft team on building the PF Michigan portal.“The communication was great, and so was brainstorming on how to make something work that would make our lives easier.”

The Results:

Efficiency with data entry automation of invoices.
Remain paperless in their accounts payables department
Streamlining the approval process for invoices
Tight integration with their existing Intacct system

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