PaperSave, Webiplex Docupeak, and Paramount Workplace are now part of PairSoft

UPDATED Privacy Policy

This Policy was last updated on 8/15/2024 and applies to all website visitors.
For location: Privacy Policy | PairSoft (https://www.pairsoft.com/privacy-policy/)

Our commitment to privacy

Your privacy is important to us. This privacy policy is intended to provide you with a clear understanding of how we collect, use, protect or otherwise handle your personally identifiable information for Users, Candidates, Employees, Partners, and Customers.

This Policy was last updated and applies from August 15, 2024. When we make changes to this Privacy Policy, we will change the “Last Updated” date at the beginning of this policy. All changes shall be effective from the date of publication unless otherwise provided in the notification.

This policy is intended to help you understand:

What this policy covers

This Privacy Policy covers the information we collect about you when you use our products or services, or otherwise interact with us (for example, by attending our events or by communicating with us about potential employment), unless a different policy is displayed.

For information about how we process candidate and employee data, please refer to the PairSoft Candidate Privacy Notice. A copy of this can be requested via privacy@pairsoft.com.

PairSoft, we and us refers to Paramount Technologies, Inc. d/b/a PairSoft and any of our corporate affiliates. We offer a wide range of products supporting AP automation, procurement, and document management solutions (https://www.pairsoft.com/). We refer to all these products, together with our other services and websites, as “Services” in this policy.

This policy also explains your choices surrounding how we use personal information, how you can object to certain uses of personal information, and how you can access and update certain personal information. If you do not agree with this policy, do not access or use our Services or interact with any other aspect of our business.

Where we provide the Services under contract with an organization (for example, your employer), that organization controls the information processed by the Services. For more information, please see the PairSoft Acceptable Use Policy (https://www.pairsoft.com/aup/)

PairSoft reserves the right to make changes to this privacy policy at any time by notifying its Users on this page.

What information we collect about you

We collect your information when you provide it to us, when you use our Services, and when other sources provide it to us, as described below. A ‘data subject’ is the term used to refer to a person whose data is being collected and managed by a website or organization.

Our Company collects data for the categories of Data Subjects listed below.

  • Visitors
    Website and social media users must provide direct consent (opt-in) for sharing their personal data such as name, email address, phone number, etc., with the Company. The Company monitors follower engagement and uses various analytics tools for insight. Third-party social platforms provide organized insights pulled from multiple channels: this data tracks the interests and behavior of visitors.

  • Job Candidates
    Persons who submit applications for positions with the Company must provide direct consent for sharing general, personal, and identification data, professional and employment details, career development details, and candidate screening information with the Company.

    In addition, the Company may collect information during Interviews, while communicating with references, from testing partners, and will create additional data during reviews/discussions about applicants. See the PairSoft Candidate Privacy Notice for details.

  • Employees
    Employees of the Company share the same personal data as Job Candidates, in addition to information about financial data, absenteeism and disability, physical access, and IT-related data.

    The specific types of data and reasons for collection are available to employees andother personnel of any PairSoft entity, including contractors, business owners, directors, officers, and other staff via our internal Employee Portal. Our Careers Privacy Policy provides details to website users.

  • Customers
    Customers must provide direct consent for sharing details in these areas: general personal and identification data; professional and employment data; financial and IT-related data. Customer information may also be shared with the Company through a Partner or another organization when there is a contractual agreement, and the customer has provided consent for data sharing.

    Additional data may be obtained via surveys and online forms or social media channels.

  • Prospective Customers
    Prospects must provide direct consent for sharing general personal and identification data, plus professional and employment data. Information may be gathered via the website, social media, events, or event sponsors. Prospects must provide direct consent for sharing general personal and identification data, primarily for communications with the Company.

  • Third Parties
    Affiliates, Partners, and other third parties providing services and doing business with PairSoft and its entities must comply with regulations the same data protection regulations as Paramount Technologies, Inc. d/b/a PairSoft.

    When PairSoft transfers and receives data from third parties, it is in the role of
    ‘Controller’ and

    the third parties are the ‘Processors.’ PairSoft is responsible for ensuring the policies and procedures of third-party partners adhere to required policies and procedures; PairSoft must monitor compliance to ensure privacy data is protected across all environments.

How we collect your data

You directly provide the Company with most of the data we collect. We collect and process this data when you:

  • Sign-up for Company notifications, news, and events.
  • Indicate interest in Company products and/or services.
  • Register online or place an order for any of our products or services.
  • Complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website or interact with our social media.
  • Apply as a candidate for employment consideration.

Our Company may also receive your data indirectly from the following sources:

  • Business events and sponsors
  • Partner companies
  • Referrals
  • Web Cookies*
  • Digital Analytics
  • Online surveys
  • Social media channels

*Our website, https://pairsoft.com (hereinafter: “website”) uses cookies and other related technologies through third parties or tools we have engaged. Our Cookie Policy describes the use of cookies on our website.

How we use information we collect

How we use the collected data depends in part on which Services you use, how you use them, and any preferences you have communicated to us. Below are some of the specific purposes for which we use collected personal information.

Our Company collects your data so that we can:

  • Email you with special offers on other products and services we think you might like.
  • Connect with you to discuss products and potential solutions.
  • Provide a response to questions or feedback you have shared.
  • Include you in an event, digital training, or product planning session.
  • Communicate information about events you have registered for.
  • Deliver ordered products and services.
  • Pursue special requests for product features or updates.
  • Respond to your candidate inquiry re: employment.

When Our Company processes your order, it may send your data to, and use the resulting information from, credit reference agencies to prevent fraudulent purchases.

If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services. For a full list of companies, you may request via email to privacy@pairsoft.com.

Our commitment to data security

We are committed to maintaining the confidentiality, integrity and security of information about our Users and Customers. We use industry standard technical and organizational measures to secure the information we store. For more information on where and how we store your information, please see the PairSoft Data Management & Retention Policy.

If you use our server or data center Services, responsibility for securing storage and access to the information you put into the Services rests with you, our customer, and not with PairSoft. We strongly recommend that server or data center users configure SSL to prevent interception of information transmitted over networks and to restrict access to the databases and other storage points used.

While we implement safeguards designed to protect your information, no security system is impenetrable. Thus, due to the inherent nature of the Internet, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, is 100% safe from intrusion by others.

How we store and secure information

PairSoft is committed to minimizing data retention time and the processing of personal information prior to erasure or return. PairSoft may retain your Personal Data for a period consistent with the original purpose of collection or when required to fulfill Employ legal obligations.

Different types of personal data are stored for various periods. The retention duration depends on the business need and applicable regulatory and/or legal requirements. For example, accounting information required for tax purposes (including audits) may be retained for several years, while job applicant data is removed after 4 weeks.

Some of our data protection measures include encryption and redaction, limited physical and digital access, retention limits, scheduled compliance reviews, and standardized privacy data management processes. Dedicated teams, led by the Data Protection Officer (“DPA”), continually review information security and privacy compliance.

Although PairSoft will use reasonable efforts to secure our systems, we cannot guarantee with complete certainty that the information submitted to, maintained on, or transmitted to/from our systems—between Controllers, Processors, and Sub-Processors—will be 100% secure.

Retention periods for personal data, and the criteria used to determine those periods, are described in the PairSoft Data Management & Retention Policy.

How we transfer information internationally

We collect information globally as our Customers, Partners, and Employees are located worldwide. We may transfer, process, and store your information outside of your country of residence, to wherever we or our third-party service providers operate to provide you with Services. Whenever we transfer your information, we take steps to protect it.

Your Personal Data may be transferred to subsidiaries and affiliates of the Company in the U.S., Canada, EU, and India only as necessary for the business purposes described in this policy via the designated data transfer mechanism, the Standard Contractual Clauses (“SCCs”) as approved by the European Commission under Article 46.2 of the GDPR. You may request a copy of these documents via privacy@pairsoft.com.

Before transferring your Personal Data to any third parties, we will either ask for your explicit consent or require the third party to maintain at least the same standards for privacy and security that we do by using appropriate safeguards (such as the Standard Contractual Clauses) to ensure that your personal data is adequately protected.

PairSoft and its entities are required to implement appropriate technical and organizational measures to ensure the security of the data. These measures include–but are not limited to—the following:

  • Certification/assurance of processes and products
  • User identification and authorization
  • Confidentiality, integrity, availability and resilience of processing systems and services
  • Physical access restrictions
  • Internal IT and IT security governance and management
  • Limited data retention
  • Encryption datafiles for databases
  • Credential management tools
  • Secure connections via SSH
  • Use of third-party tools for:
    • Enhancing threat prevention, detection, and response,
    • Strengthening security across various environments,
    • Automatically detecting and disrupting attacks, and
    • Endpoint protection.

International transfers within the Company
To facilitate our global operations, we transfer information worldwide and allow access to that information from countries in which the PairSoft owned or operated companies have operations for the purposes described in this policy.

These countries may not have privacy and data protection laws equivalent to the laws of many of the countries where our Customers, Employees, and Users are based.

To safeguard the transfer of information we collect from the European Economic Area, we use GDPR standard contractual data protection clauses (“SCCs”) approved by the European Commission when we disclose information about you within and among PairSoft corporate affiliates. These SCCs describe types of data and its processing when it transfers to and from the European Union/European Economic Area.

PairSoft has regular transfers of information between the following entities:

  • Paramount Technologies, Inc. d/b/a PairSoft
    Address: 382 NE 191st St. PMB 58356, Miami, Florida 33179, US
  • Pairsofttech India Private Limited
    Address: 11th Floor, No-1105, Colonnade-II, Opp. Dindayal Auditorium, Bodakdev, Ahmedabad, Ahmedabad, Gujarat, India
  • APRO Software Solutions B.V.
    Address: Steenland 11, 3751 LA, Bunschoten, The Netherlands

International transfers to third parties
Some of the third parties described in this privacy policy, which provide services to us under contract, are based in other countries that may not have equivalent privacy and data protection laws to the country in which you reside.

When we collect or disclose information about Customers, Users, and Employees in the European Economic Area, or offer our services, we make use of the General Data Protection Regulation (GDPR). This comprehensive law imposes strict rules for privacy and security standards on the gathering, storage, and use of personal data.

To learn more about the GDPR and the data protection principles, please visit the GDPR.EU website at https://gdpr.eu/what-is-gdpr/.

As required under the principles, when we receive information from persons in the EEA and then transfer it to a third-party service provider acting as an agent on our behalf, we have certain liability under the GDPR regulations. If we do not ensure agents process the shared information in a manner consistent with the GDPR law, then we may incur stiff penalties and data subjects have the right to seek compensation for damages.

We encourage you to contact us via email at privacy@pairsoft.com if you have a GDPR or privacy-related inquiry or complaint. PairSoft has designated a Data Protection Officer (DPO) responsible for understanding the GDPR and ensuring our compliance.

Under certain conditions, more fully described on the GDPR.EU website, including when other dispute resolution procedures have been exhausted, you may invoke binding arbitration.

PairSoft is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).

Your rights

Under Data Protection laws, you have various rights: you are entitled to know why personal data is needed, what will happen to it, and how long it will be retained.

  • Right to be informed
    You have the right to be informed about the collection and use of your personal data.
  • Right of access
    You have the right to access your personal data and to request copies. We may charge you a small fee for this service.
  • Right to rectification
    You have the right to request that we correct any personal information about you that you believe is inaccurate. You also have the right to request that we supplement, correct, or block your personal data.
  • Right to erasure
    You may request erasure of your personal data under certain conditions. You have the right to request that PairSoft transfers the data that we have collected to another organization, or directly to you, under certain conditions.
  • Right to data portability
    You have the right to request that PairSoft transfers the data that we have collected to another organization, or directly to you, under certain conditions.
  • Right to restrict processing
    You may have the right to ask us to restrict the processing of your Personal Data in certain circumstances. The sale of Personal Data to be used for marketing, for example, is one of these.
  • Right to withdraw consent
    If you give us your consent to process your data, you may withdraw your consent at any time. This will not affect the lawfulness of any processing carried out before the withdrawal of your consent.
  • Right to object
    You may object to the processing of your data. We will try to comply with this, unless there are justified grounds for the processing.
  • Right to object to automated decision making
    We sometimes use computers to study your Personal Data. We might use this Personal Data to learn how you work. For decisions that may seriously affect you, you have the right not to be subject to automatic decision-making, including profiling. But in those cases, we will always explain to you when we might do this, why it is happening, and the effects.

Please note that opting out of marketing communications does not opt you out of business communications related to your current relationship with the Company, such as communications about products, event registrations, service announcements, or security information.

How to exercise your privacy rights

To exercise these rights please contact us via email: privacy@pairsoft.com or using the contact details at the bottom of this Privacy Policy.

Verification of your identity
To respond to requests about your privacy rights, we will need to confirm that you are the actual person making the request. Consequently, we may require more information to ensure confirmation, such as your first name, last name, unique personal identifier, and email address.

We will only use the Personal Data you provide to us in a privacy request to verify your identity or authority to make the request.

Please note that your rights under the GDPR may be restricted. There may be circumstances in which we cannot (fully) comply with your privacy request because of an exemption from the GDPR rules or other applicable laws. This may include, for example, a situation where a restriction of your right is necessary to protect the rights and freedoms of others, including the Company.

Response timing
We will confirm the receipt of your request within the time limits of applicable laws, normally within ten (10) business days, and, in that communication, we will also describe our identity verification process (if needed) and when you should expect a response, unless we have already granted or denied the request.

Please allow us up to a month from the date of receipt to reply to your request. If we need additional time, we will inform you of the reason and the extension period in writing.

If we cannot satisfy a request, we will explain the reasons in our response to you. For data portability requests, we will choose a format for your Personal Data that is readily useable and should allow you to easily transmit the information to another entity.

We will not charge a fee for processing or responding to your requests. However, we may charge a fee if we determine that your request is excessive, repetitive, or manifestly unfounded. In those cases, we will tell you how we made the decision and provide you with a cost estimate before completing your request.

California Privacy Rights
A business subject to California Civil Code section 1798.83 is required to disclose to its California customers, upon request, the identity of any third parties to whom the business has disclosed Personal Data information within the previous calendar year, along with the type of Personal Data disclosed, for the third parties’ direct marketing purposes.

Please note that under California law, businesses are only required to respond to a customer request once during any calendar year. If you are a California resident and would like to make either type of request described above, please contact PairSoft at privacy@pairsoft.com.

Privacy policies of other websites
The PairSoft website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy
PairSoft keeps its privacy policy under regular review and will post updates regarding changes in practices, products, legal requirements and other factors on this web page. When updates are made, the date for ‘Last Updated’ (at the top of this page) will be updated.

PairSoft encourages you to periodically review this Privacy Notice to stay informed about personal data collection, processing, and sharing.

Other important privacy information

Many of our products are intended for use by Organizations. Where the Services are made available to you through an organization (e.g. your employer), that organization is the administrator of the Services and is responsible for the accounts and/or Service sites over which it has control. If this is the case, please direct your data privacy questions to your administrator, as your use of the Services is subject to that organization’s policies.

We are not responsible for the privacy or security practices of an administrator’s organization, which may be different than this policy.

Administrators can:

  • Require you to reset your account password
  • Restrict, suspend or terminate your access to the Services
  • Access information in and about your account
  • Access or retain information stored as part of your account
  • Install or uninstall third-party apps or other integrations

In some cases, administrators can also:

  • restrict, suspend or terminate your account access;
  • change the email address associated with your account;
  • change your information, including profile information;
  • restrict your ability to edit, restrict, modify or delete information

Even if the Services are not currently administered to you by an organization, if you are a member of a PairSoft team administered by an organization, or if you use an email address provided by an organization (such as your work email address) to access the Services, then the owner of the domain associated with your email address (e.g. your employer) may assert administrative control over your account and use of the Services at a later date. You will be notified if this happens.

If you do not want an administrator to be able to assert control over your account or use of the Services, you should deactivate your membership with the relevant Trello board, team or enterprise, or use your personal email address to register for or access the Services. If an administrator has not already asserted control over your account or access to the Services, you can update the email address associated with your account through your account settings in your profile. Once an administrator asserts control over your account or use of the Services, you will no longer be able to change the email address associated with your account without administrator approval.

Please contact your organization or refer to your administrator’s organizational policies for more information.

How to contact us

If you have any questions about Our Company’s privacy policy and your personal data, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

We will confirm the receipt of your request within the time limits of applicable laws, normally within ten (10) business days, and, in that communication, we will also describe our identity verification process (if needed) and when you should expect a response, unless we have already granted or denied the request.

Email us at: privacy@pairsoft.com

Write to us at:
Paramount Technologies, Inc. d/b/a PairSoft
Data Privacy Officer
382 NE 191st St. PMB 58356
Miami, Florida
33179

How to contact an appropriate authority

Should you wish to report a complaint about how we handle your data, or if you feel that PairSoft has not addressed your concern in a satisfactory manner, you may contact the appropriate data protection authorities (DPAs).

DPAs in the European Union are independent public authorities that supervise the application of data protection law. You can lodge a complaint in the Member State of the European Union where you reside or work, or where the alleged violation of the GDPR occurred.

You can find an overview of all data protection authorities in the European Union on the European Data Protection Board website: https://www.edpb.europa.eu/about-edpb/about-edpb/members_en.

Additional information can be found online at: